Unlocking new revenue with an Ecommerce Warehouse Management System

The time to embrace ecommerce in your warehouse operations is now! With 2.71 billion online shoppers in 2024 (a 2.7% increase worldwide) and a global ecommerce market projected to hit $4.8 trillion by 2025, it’s clear that ecommerce is more than just a trend. It’s an offering that's become vital as your clients start to capitalize on this booming market to meet their own customers' demands. 

So, how can you start to unlock revenue with ecommerce in your 3PL warehouse? Offering top-tier 3PL ecommerce services gives you the ability to attract new clients and expand your revenue streams. 

Meeting ecommerce 3PL customer expectations

Your ecommerce clients and their end customers expect same-day delivery and greater transparency for their orders which means 3PL providers like you need to have the right systems in place to process orders swiftly, and with low overheads for you. 

Whether or not you choose to specialize in 3PL ecommerce services, having the flexibility to offer 3PL ecommerce services with your WMS opens the door to being able to service more clients and diversify your revenue stream.

“By providing 3PLs with easy-to-use and easy-to-implement software, we can help them to diversify revenue streams and maximize storage space, resources or market share that they already have.” - Shaun Hagen, CartonCloud CEO

How to handle higher volume orders with e-commerce WMS fulfilment 

To efficiently handle increasing order volumes and customer demands, you’ll need a powerful Ecommerce Warehouse Management System that can take care of the heavy lifting for you. By streamlining order fulfillment and leveraging seamless integrations, you can elevate your services, delight existing customers, and win new ones – ultimately driving an increase to your revenue stream.

Learn how to:

• 👩‍💻Use a 3PL for ecommerce fulfillment using an Ecommerce Warehouse Management system
• 🌎Win new customers on a global scale with integrations,
• 🤗Give more to your ecommerce customers with a specialized customer experience.

Fulfill orders faster to boost your customer satisfaction 

Your clients are counting on you to deliver their customers' orders quickly and efficiently, especially during peak periods like cyber sale season. 

If your fulfillment process isn’t streamlined with proper oversight of inventory and sales orders, it can create bottlenecks for your team and leave your clients dealing with the fallout of unhappy online shoppers. That’s why it’s essential to know how to use a 3PL for ecommerce fulfillment using an integrated WMS – so you can effectively manage orders for your ecommerce clients and get orders out the door sooner.

The best ecommerce WMS for your business should be equipped with features that can help you pick, pack and deliver orders with precision and ease. Let’s take a look at how you can use CartonCloud’s powerful WMS features to streamline your workflow and effectively support the needs of your clients so you can become a player in the ecommerce space.

The first key aspect to ensuring your orders get fulfilled right away is by monitoring the status of stock in your warehouse. Using CartonCloud’s client dashboard, you can view sales order volumes and track how many orders need to be packed in real-time.

Mobile barcode scanning is another handy feature that you can use to speed up stock intake and pick orders with precision, saving valuable time in your fulfillment process.

• Receiving Inventory: Using the CartonCloud mobile app and your mobile device, you can easily scan barcodes for incoming stock and then allocate it to a specific warehouse location. (Read more about using your phone for mobile barcode scanning here!)
• Picking Orders: When a customer places an order, you’ll get an instant notification in your CartonCloud system with all the order details – plus the exact location of where your stock is located in the warehouse. Simply scan the warehouse location and item to confirm it’s correct, and then you can go ahead and pack your order!

Now it’s time to ship! 🚛

Send out your shipments immediately by generating and printing shipping labels right on the spot with the CartonCloud mobile app, completing your fulfillment process with ease.

Picking orders is really that simple! 🙌

For 3PL ecommerce warehouses like Core Logistics Services, the ease of fulfilling orders with CartonCloud allows them to provide same-day shipping to their client’s end customers. 

“When you order a product online from one of our customers, that order gets sent directly to us in real-time. Our staff can receive that, pick your order right away and we ship it off same day.” - Cassandra Strunk, Founder of Core Logistics Services.

By using an ecommerce WMS, you can meet the needs of any type of client, even those who require fast deliveries.

Use integrations to win customers from across the globe

Deliver consistent, high-quality service to your e-commerce clients, regardless of their location, to set you apart and attract new customers. When clients see that you can offer services like same-day shipping, it builds their confidence in your ability to fulfill orders — even from across the globe.

When choosing the best ecommerce WMS, look for one that seamlessly integrates with online shopping platforms. The ability to have orders flow directly from your client’s online store into your WMS in real-time ensures you can fulfill them immediately.

TNS Logistics is a great example of a 3PL that was able to tap into the 3PL ecommerce market and grow their customer base by using CartonCloud’s integration capabilities into platforms like Shopify.

TNS was able to expand their reach and successfully secure an international customer, allowing them to generate even more revenue for their business.

“Using CartonCloud has given us the ability to reach international markets. We now have a client that’s based in Canada, and through easy integrations, we are able to receive orders live from overseas at any time.”

“The integration process allows clients from all over the world to send orders to us live, which ensures same-day dispatch, which is really important for our clients."  - Matthew Norton, Commercial Manager, TNS Logistics

Give more to your customers with specialized services

Integrations is a great way to set your 3PL apart, helping you to attract new customers and unlock more revenue. To take it one step further, it’s important to offer your ecommerce clients additional services and a tailored customer experience to keep them satisfied and encourage steady, recurring revenue.

You might consider offering your ecommerce clients services such as:

• Real-time order tracking
• Stock reports
• Custom packaging
• Branded inserts
• Warehouse storage for seasonal stock 

In the case of Lexington Logistics, they have chosen to stand out by providing their segment of ecommerce clients the flexibility to choose their level of involvement in order management. 

Some ecommerce brands prefer to have a hands-on or hands-off approach, so it’s necessary as a 3PL to be equipped to handle ecommerce orders with an ecommerce WMS.

How does Lexington’s 3PL Warehouse deliver great ecommerce service?

Lexington supports their ecommerce clients by seamlessly integrating their ecommerce platforms into CartonCloud. Since CartonCloud can take care of automating client data in real-time, Lexington’s clients can simply sit back and relax as orders are fulfilled for them.

“When we onboard a client, the first part of that is to ensure we have CartonCloud set up, to ensure their integration is spot on.” 

“Once we have everything connected, [our customers] actually don’t need to touch what we do or how it operates — we’re able to integrate our systems together to a complete, autonomous process.” - Deanne Luke, Founder of Lexington Logistics. 

CartonCloud seamlessly connects with over 20 popular business apps, plus thousands more through Zapier – ensuring no matter what ecommerce platform your client uses, CartonCloud has you covered.

Want to know more?

Schedule a free demo call with our friendly team to see how you can use CartonCloud to support your current ecommerce customers or win new ones! Getting started is easy – with implementation in just 6 hours, you’ll be able to unlock new revenue, faster!